PathwayNotes Active Premium Clients: How Billing Works

Understanding Your Plan and Active Premium Clients

An active premium client is a client who has AI journaling turned on. These clients can receive AI-supported prompts, reflections, summaries, and related between-session features.

Both current plans include a set number of active premium client spots. Clients with AI journaling turned off do not count toward that active premium limit, even if they remain in your Client Registry.

Example: if you have 40 clients in your registry but only 22 have AI journaling turned on, only those 22 count as active premium clients. This makes it possible to keep inactive, archived, or non-AI clients in your account without affecting active premium usage.

If you need additional active premium spots, confirm the current per-client pricing and plan limits before publishing this article.


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