PathwayNotes Client Messages: Chat With Your Therapist and Complete Assessments

Messages — Staying in Touch With Your Therapist

Tap the speech bubble in the bottom nav to open Messages — your direct line to your therapist inside the app.

Sending a Message

Type and tap send. Attach a file with the paperclip icon or dictate with the microphone. Your therapist receives messages in their web dashboard.

PathwayNotes messaging is not a crisis line. For urgent matters contact your therapist by phone, call 988 (Suicide and Crisis Lifeline), or call emergency services.

Completing an Assessment

When your therapist sends you an assessment, it appears in Messages as a card — AUDIT, PHQ-9, PCL-5, or PSS-10 — with a Fill Out button. Tap it, complete the questions, submit. Your therapist sees your score immediately.


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