Managing PathwayNotes Notification Preferences for Clients

Notification Preferences — Managing How PathwayNotes Reaches You

PathwayNotes notifications serve two purposes: reminders to journal, and alerts when your therapist sends a message or assessment. Getting these right early makes a real difference in how consistently you use the app.

How to Set Preferences

1.    Tap the gear icon in the bottom nav to open your Profile.

2.    Tap Notifications under App Settings.

3.    Adjust which notifications you want and when.

4.    Tap Save.

If Notifications Aren't Arriving

The most common cause is that notifications are disabled in your iPhone's system settings, not just the app. Go to iPhone Settings, scroll to PathwayNotes, tap Notifications, and confirm Allow Notifications is on. Once enabled in system settings, your in-app preferences take effect.



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