PathwayNotes Terms of Service Explained

Terms of Service

The PathwayNotes Terms of Service explain the rules and responsibilities that apply when someone uses the PathwayNotes website, mobile app, clinician dashboard, AI features, messaging tools, and related services.

What the Terms cover

The Terms cover account eligibility, clinician and client responsibilities, acceptable use, AI feature limits, crisis and emergency boundaries, billing and subscription terms, third-party services, disclaimers, liability limits, and legal procedures.

What PathwayNotes is

PathwayNotes is a reflection and journaling technology platform. It supports between-session journaling, AI-assisted reflection, summaries, messaging, clinician review, and related workflow support.

What PathwayNotes is not

PathwayNotes is not a healthcare provider, therapy practice, diagnostic tool, treatment platform, medical device, crisis response service, or replacement for professional clinical judgment.

AI and crisis limitations

AI output is supportive information only. It is not clinical advice, a diagnosis, a treatment plan, a prescription, or a safety decision. PathwayNotes is not for emergencies. If someone is in immediate danger, call 911, call or text 988, or contact the appropriate local emergency service.


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