What Clinicians Can and Can't See in PathwayNotes

What Clinicians Can See — and What Stays Private for Clients

What clinicians can see

All journal entries the client has shared (Shared with counselor toggle is on), mood selections, weekly and monthly summaries, all messages exchanged between the client and the AI, all direct messages to the clinician, assessment results, and content awareness flags.

What clinicians cannot see

Entries the client has set to private using the Shared with counselor toggle. Drafts started but never submitted — if a client begins writing and stops without submitting, no record exists anywhere.

What clients can see

Their own entries, Reflection Insights, mood history, weekly and monthly summaries, messages, and assessment results. The back-end Client Profile Summary the clinician and AI use is not visible to clients.


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